Reward Points


What are points?
Points are the SmileCity rewards currency.

Earning reward points at SmileCity is very simple.
  1. You accumulate points by shopping at SmileCity partners, participating in surveys, responding to email offers, and more;
  2. You then spend your points by cashing out for a personal cheque, bidding in our cashless online auctions, donating to charities, or redeeming for a voucher.
Your points statement can be accessed from the My Account page.

Fractions of reward points are always rounded down to the nearest whole point.





How can I earn more points?
There are many earning opportunities at SmileCity. Here is a quick overview. Just click on any of the links in the left hand column for more information.

Feature How many points? How often?
Online Shopping 1 - 5 points for every dollar you spend As often as you like
Email Rewards 5 points per email if you choose the points reward button When they are emailed to you
Surveys 10 to 1000 points When they are emailed to you
Referrals 200 points As often as you like
eBank Accumulate interest on points you have already earned
Quick Survey 3 points Once per day, if a question is available
Web Clicks 2 points Once per day
Guessing Game Up to 105,000 points if you win Weekly




Do reward points ever expire?
No, your reward points do not have an expiry date.

Related Help Topics




I am missing some points I have earned. When will I get them?
First you should double check your points statement. Sometimes a transaction on your points statement appears with a different description to what you were expecting, or it is shown with a different date.

Please also keep in mind that it can take some time for points to be credited:

Earned from Points credited Notes
Online Shopping Within 2 months You need to claim for your points.
Email Rewards Immediately You need to click the points reward button in the email, not just read the email. More info...
Surveys Within 2 months Why does it take so long?
Referrals As soon as the person you referred earns 400 points.
eBank Within 1 day after deposit matures If you withdraw early you will lose all interest + 2%. More info...
Quick Survey Immediately Only once per day.
Web Clicks Immediately Only once per day.
Guessing Game prize Immediately  

If after waiting the specified length of time you have not received your points and you are sure you are entitled to them, please contact SmileCity.



Can I transfer my points to someone else's account?
No, this is not allowed under any circumstances.



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