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Joining SmileCity

SmileCity is an online rewards program exclusively for New Zealanders, where you can earn rewards and have lots of fun.

Any resident of New Zealand can join. You need to be 18 years or older and have a valid email address.

As a member, you can earn reward points for answering online surveys.

Once you have accumulated enough reward points, you can redeem your reward points for real money or great merchandise.

How do I join?

Joining SmileCity is a very simple process. It should take you less than 15 minutes.

  1. Proceed to the join now page;
  2. Enter the following details:
  3. Press Join for free;
  4. Continue the registration process by following the directions on screen.

1Register in just a few minutes. It's easy!

Register in just a few minutes.

2Do simple things online and earn FREE points.

Do simple things online and earn FREE points.

3Redeem your points for gift cards and vouchers.

Redeem your points for gift cards and vouchers.

How do I choose a password?

Please keep in mind the following when choosing a password:

To login to our site you'll need to set a password to accompany your email address:
•    Your password must be at least 8-30 characters long;
•    You should include a capital letter
•    It must also include a number

We'll ask you to set a password when you sign up and should you forget it at any time please request to reset it by clicking here.

How do I active my membership?

How do I active my membership?

  • Check your email program's junk mail folder to see if the activation email was filtered by your junk mail filter by mistake. 99% of the time this is the reason why someone can't find their activation email.
  • To ensure that future emails from SmileCity do not get sent to your junk mail folder, you should add SmileCity to your safe list.
  • If you cannot find the activation email in your junk mail folder, you can have a new one sent to you. Request a new activation email.

How am I invited to surveys?

Surveys are sent to your email address that you provided when you signed up to be a apart of the panel.

SmileCity Surveys are market research surveys that ask you general questions about your lifestyle and habits. For the surveys you finish you'll recieve points for!

SmileCity never gives your email address to any other company. The invitations to participate in surveys are only sent by SmileCity, even though the survey may be run by a different company.

SmileCity surveys should never ask you for your personal details. All SmileCity surveys can be completed anonymously.

Do you still want to know more?

Why not visit our help section and see other questions that are commonly asked.